Frequently Asked Questions

Health & Safety

Ensuring the health and well-being of our employees and guests is our most important priority.

The Tallaght Cross Hotel are delighted to have completed Fáilte Ireland’s Infection Prevention Control for Tourism Businesses course showing our commitment to providing our team and customers with a safe space. 

Are you participating in the Stay and Spend Scheme?

Yes, we are delighted to be taking part in the Stay and Spend Scheme.

Are there any changes to check in or check out?

Our check in/check out time remains the same, however we will try our best to accommodate early check in requests to reduce wait times and accommodate travel schedules.

Guests should adhere to the physical distancing in place in the lobby whilst checking in and checking out. “Please wait here” foot placements will be situated in hotels where the floor coverings allow.

Sanitising stations will be provided at the main entrance.

Reception Desk counters will all have a sneeze guard screen in the location where Guests are checking in.

Each guest will receive a Welcome letter, which will contain key safety information and an outline of the facilities available, including what Covid-19 protocols are in place.

Elevator signage will advise that only two guests may travel per elevator.

Will Porterage Services be Offered?

If guests would like luggage service, guests will be required to leave the bag on the floor. Our porter will sanitise the luggage handle and then proceed to bring the luggage to the room. Before hand over or placement of the bag in the room, our porter to sanitise the handle again.

Do I need to wear a mask?

Appropriate PPE will be worn by all employees and in adherence to any government or local regulations and guidance. Guests are not required to wear a mask. Hand sanitiser dispensers will also be placed at key guest and employee entrances and contact areas throughout the hotel, and we will be conducting temperature checks for all staff on arrival to the hotel. Dedicated employees will sanitize all public areas and staff changing rooms on a more frequent basis.

Are there any changes to my room?

Certain items will be removed from your room such as notepad and pens, bed throws & cushions.

Government and WHO guidelines for cleaning and sanitising guest rooms will be adhered to. Frequently touched areas will be thoroughly disinfected regularly during your stay. (i.e. telephones, remote controls, safes, switches, handles, taps etc)

Extra pillows and blankets stored in guest room wardrobes will be removed, but available on request

Tea and coffee making facilities will be available in the room

Rooms will only be cleaned on request. We will provide clean towels, bed sheets, toiletries on request. This is to safeguard our team and guests.

What additional cleaning protocols are being introduced?

Industry leading cleaning and sanitising protocols are used to clean guest facilities, with particular attention paid to high-touch items including television remote controls, toilet seats and handles, door and furniture handles, taps, nightstands, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, luggage racks and flooring.

Will there still be a buffet breakfast?

Buffet breakfasts will be limited. Orders will be taken for Juice, Tea/ Coffee, Breads, and Hot Breakfast will be plated from the kitchen. Tables in restaurants and bars will be arranged to ensure appropriate distancing and menus will be laminated to facilitate disinfection.

Will the restaurants and bars be open?

Yes, the restaurants and bars will be open and appropriate changes to seating will be made to accommodate social distancing. Buffet and table-side service will be limited, however, a delicious a la carte offering to include seasonal specials and signature dishes will be served as normal.

Location:

Q: Where exactly is the Tallaght Cross Hotel?

Tallaght Cross Town Centre, Belgard Square West, Dublin 24.

Q: How close are you to Tallaght Hospital?

1 minute drive , 5 minutes’ walk – 500m 

Q: Can I get Public Transport from Dublin Airport?

Airport Hopper is located only a three minute stroll for the square shopping centre. Direct route to/from Dublin International Airport

Q: How far is it to walk from the hotel to the Luas stop?

2 minutes’ walk – 130m

Q: Where can I go on the Luas?

Dublin City Centre. Stops include: James, Heuston, Museum, Smithfield, Jervis, Abbey Street, Busáras and The Point

Q: What are the coordinates of the Hotel?

53°17'16.7"N 6°22'35.7"W

PARKING

Q: Does the hotel have a car park?

Yes, the hotel offers complimentary car parking to overnight guests

***Please use Aldi Carpark at Tallaght Cross West 

Q: Do I need to pre-book parking?

No, Underground Car Parking Available Free of Charge to Hotel Residents

Q: Is there parking for Buses & Oversized Vehicles?

We can accommodate Buses & Oversized Vehicles at our sister property, The Plaza Hotel, located just a few minutes from Tallaght Cross Hotel 

ROOMS

Q: What time is check out?

11.00am

Q: Is it possible to get a late checkout?

Yes, a Late Check-Out is available upon request at a nominal cost.  

Q: What time is check-in?

3.00pm

Q: What is the hotel’s credit card policy?

Tallaght Cross Hotel accepts all major credit cards

Q: Can I arrange for amenities or gifts to be placed in the room? What do you offer?

Yes; Flowers, Bottle of Wine &/or Welcome Plate (Dessert / Fruit) can be arranged at your request. Please contact our Reservations Team for more Information

Q: What type of room should I book for three adults?

The Hotel has a number of Triple Bedrooms (Three Single Beds)

Q: Are cots for children available?

Yes, we can provide cots upon request

Q: Do you have wheelchair accessible rooms? 

Yes, the Hotel offers a numbers of Rooms that are Wheelchair Accessible  

Q: Does the hotel provide international adaptors?

Yes, International Adaptors may be requested from Hotel Reception

Q: Do you offer hairdryers in your guestrooms?

Yes, Each Hotel Room is equipped with a Hairdryer  

Q: Do you provide coffee makers in your guestrooms?

Yes, Each Hotel Room is equipped with Tea & Coffee making facilities

Q: Do you provide irons and ironing boards for use during my stay?

Yes, Each Hotel Room is equipped with an Iron & Ironing Board

Q: Is the hotel air-conditioned?

Yes, Each Hotel Room is Individually controlled for your own comfort

Q: Is internet access available?

Yes, Please access of Username & Password upon arrival

Dining

Q: What time is breakfast served?

7am – 10:30 am – (Monday – Friday )

7am – 11:00 am ( Sat & Sun)

Q. What time does the Bar serve food?

Midday – 10:00 pm

Q: Do you have 24-hour room service?

Yes, limited food option

Lesiure Facilities

Q. What fitness facilities do you have at the hotel?

None, however the hotel recommends Fly Fit Gym, which is located adjacent to the hotel, and offers a daily rate for hotel guests.

Scroll Down